Reset the app
Resetting Talkuza clears local settings and cached data on your Mac. Your subscription, redeem code, and account are NOT touched — they live on the server.
What stays safe
- Your subscription and remaining days (tied to your email, not your Mac).
- Your synced account data — your dictation history, Wordbook, Saved Text, settings, hotkeys and statistics live in your Talkuza account, so signing back in after a reset restores them from the server. You do not lose them.
- Your redeem code — it stays valid until its own expiry, and re-entering the same email + code on the same Mac restores access.
- Notes you published through shared links.
- Your Groq / Fish API keys are stored in the macOS Keychain, which a reset does not clear — but check Settings → APIs after a reset to confirm.
What resets locally
- This Mac's local app preferences (hotkeys, theme, pile position, notification settings) — your account copies come back when you sign in again.
- This Mac's local copies of your dictation history, wordbook entries, and saved snippets — the account copies stay on the server and restore on sign-in.
- Cached audio and transcripts. Only recordings (audio) that exist solely on this Mac are gone for good.
- The Mac's device registration — after a reset you may need to re-activate with your email + code, which counts toward your 3-Mac limit unless you remove the old entry from your Account page first.
How to reset
- Quit Talkuza completely (right-click the menu-bar icon → Quit).
- Open Talkuza → Settings → System → Reset app → confirm.
- Or, from Finder: delete
~/Library/Application Support/Talkuzaand~/Library/Preferences/com.talkuza.app.plist, then reopen Talkuza.
After a reset
- Open Talkuza — you'll see the Activate screen.
- Enter the same email and redeem code you used before. Your subscription is restored from the server.
- Sign in — your dictations, Wordbook, settings, hotkeys and statistics restore from your account.
- Re-check Settings → APIs (Groq/Fish keys) and Settings → General → Shortcuts.
If activation fails after a reset, your Mac may have hit the device limit — remove the old device from your Account page and try again, or contact support.
Still stuck?
Tell us what happened — include your macOS version and Talkuza app version if you can.
Contact support →